UX thoughts about MOOCS

Studying user experience and engagement in Coursera


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The importance of overview and feedback in MOOCs

Feedback

One of the most important principles in Usability and HCI is that the user interface should provide clear and adequate feedback to the user about what is going on within the system. Understanding where you are and what is happening, make us feel safe, oriented and in control. And it facilitates to make informed decisions and to take action.

Overview of workload and feedback on completion and performance rates are also key elements to support efficient and healthy work.  Being able to easily overview what has to be done and assess how much effort it could require from us, give us the possibility to adjust work pace and task order and increases our subjective experience of control, which results in higher work satisfaction.

Feedback is also an essential part of effective learning.  According to research, academic feedback is more strongly and consistently related to achievement than any other teaching behavior. Real-time feedback also increases motivation that is commonly used in gamified systems. Knowing how you are doing and what you need to do to progress or win is a powerful motivator.

But is Coursera platform providing overview and appropriate feedback to enhance students’ learning experiences?

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